Business Rates

Business rates represent a sizeable outgoing for most occupiers of commercial property – but expert knowledge and understanding of this specialised area can improve your cash flow, by minimising both current and future rate liability.

How we can help

Marston Associates’ focus is to review all aspects that make up the calculation of a liability. Many people believe that the only route to reducing rates is to appeal against the Rateable Value. There are in fact many ways to reduce liabilities, which include considering all aspects of associated legislation and reliefs that could be applicable. Most of the work we do is based on a no saving, no fee basis; this means that we only take on files that we feel genuinely will deliver savings to our clients…rest assured that we wouldn’t waste our time or yours by pursuing cases unless we are confident that they will deliver savings.

In the first instance, a two minute conversation with our office will allow us to assess your liabilities. If we feel that there is a realistic opportunity to make savings, we will tell you so. Our diligence from the outset seeks to ensure that there is no risk to you.

Marston Associates have been involved in files that have required legal and counsel input and have even identified errors in local authority billing. Our expertise and diligence ensures your case is in save hands. As a RICS regulated firm, we abide by the RICS Rating Consultancy Code of Practice, more details of which can be read here.

Information for Ratepayers in England and Wales

Information for Ratepayers in Scotland

Contact us today and let’s start the conversation.

Case study

International hotel and leisure company

Reviewed liabilities effecting a recovery on a vacant property of £7,047. Business Rates Manager wrote ‘I am grateful to you for drawing my attention to this recovery opportunity since as you will be aware it is unlikely that this would have been 'picked up' by ourselves. You will appreciate that this office provides a full rating appeal and rate account management service. Nevertheless in the complex (and sometimes mystical!) world of rating there are sometimes further opportunities for savings on business rates of which we may be unaware’.



We work successfully with both tenants and landlords, as well as with individuals, SMEs and corporates.

Whoever the client, our commitment remains the same: to provide a professional, positive and commercially rewarding experience, exceeding your expectations. Click here for a list of categories and clients.


Our Managing Director, Martin Brownstone, Bsc Hons MRICS, graduated from Reading University with a degree in Land Management and has been a member of the Royal Institution of Chartered Surveyors since 1990. He maintains a hands-on role in all aspects of the business.

He is supported by a friendly, highly-motivated team of professionals who are all dedicated to delivering total customer satisfaction, by effective communication and administration with all who engage with our services. READ MORE >