Service Charge Analysis

Service charges are often an area of dispute between landlords and their tenants. With our wide experience of providing bespoke advice for both parties, Marston Associates can offer the expertise required to ensure that you are getting the best workable solution.

Our advice provides expert analysis all the way through from lease set-up to expiry, commonly including the following:

  • Preparing and certifying landlords accounts
  • Advice on interpretation and implementation of the RICS Service Charge Code of Practice
  • Resolving disputes and acting as Expert Witness
  • Audits to ensure contractual compliance, costs are properly incurred and recoverable, free from errors and correctly apportioned

Ultimately our aim is to ensure that our clients are paying or charging no more than they should, to give transparency to the parties and, where appropriate, negotiate reductions or credits without recourse to litigation wherever possible.

We have successfully acted for landlords against blue chip tenants defending service charge administration, and have conversely acted for blue chip tenants making recoveries from their landlords. Marston Associates have been involved in files that have required legal and counsel input.

An initial two minute conversation with our office will allow us to assess the likelihood of savings – if we feel that there is a realistic opportunity, we will tell you immediately to avoid wasting valuable time for either you or us. Our diligence from the outset seeks to ensure that there is no risk to you.

Whether you’re a landlord or a tenant why not call us today to find out what Marston Associates can do for you?

Case study

Department store in SW London

Introduced to client by RICS regulated firm. Service charge dispute between landlord and PLC supermarket. Ongoing advice and negotiation provided and substantiated by a legal opinion. On threat of arbitration, tenant paid service charges in full totalling £90,000



We work successfully with both tenants and landlords, as well as with individuals, SMEs and corporates.

Whoever the client, our commitment remains the same: to provide a professional, positive and commercially rewarding experience, exceeding your expectations. Click here for a list of categories and clients.


Our Managing Director, Martin Brownstone, Bsc Hons MRICS, graduated from Reading University with a degree in Land Management and has been a member of the Royal Institution of Chartered Surveyors since 1990. He maintains a hands-on role in all aspects of the business.

He is supported by a friendly, highly-motivated team of professionals who are all dedicated to delivering total customer satisfaction, by effective communication and administration with all who engage with our services. READ MORE >